The true power of any organisation lies in its people

Experience the perfect blend of acting talent and professional expertise

Our exceptional associates and role players are at the heart of our organisation and will ensure your team remains fully engaged throughout their training, enabling them to operate at their full potential.

Meet your core team

Jeff Heaver

Head of Operations

Jeff is the Head of Operations at Aii and brings a deep understanding of the principles to deliver workshops, experiential training, and communication coaching. He works across all business verticals to ensure excellence in client experience and support client success..

Jeff Heaver

Caron Darwood Mendes

Director, Client Solutions

Caron is a seasoned Executive Coach and Facilitator at Aii, specialising in high-impact workshops, experiential learning, and communication coaching. With 27 years of international experience, Caron partners with clients to craft and deliver customised programs that address specific objectives and elevate workforce capabilities.

Caron Darwood Mendes

Rami Ahmed

Regional Partnerships Manager

Rami leads business and partnership development for Actors in Industry across the GCC and wider EMEA region. He brings over 13 years of experience across business development and strategic partnerships, with a background that spans sectors including investment, hospitality and professional services. Prior to his corporate career, he trained and worked as an actor, performing in immersive theatre. This dual lens of business and performance, gives Rami a distinctive approach to relationship-building and client engagement.

Rami Ahmed

Suzannah Povey

Group Head of Marketing

As a senior marketing professional with 20+ years of experience across diverse industries, including events, professional services, manufacturing, healthcare, pharma, and NPD, Suzannah specialises in driving growth through data-backed strategies and brand curatorship. My expertise lies in bridging innovation with practical execution, delivering high-impact marketing campaigns that maximise ROI.

Suzannah Povey

Marie Taylor

Business Solutions Manager

Marie is the Business Solutions Manager at Aii, bringing extensive experience in operational structures and business process optimisation. She has a deep understanding of clients’ service and support needs and is highly skilled at aligning solutions with their goals. Marie consistently delivers outstanding results, fostering long-term client relationships through excellence and reliability.

Marie Taylor

Corinne Taylor

Head of Corporate & Growth

Corinne has 10+ years’ experience in the professional training industry, managing communication skills programmes for some of the UK’s top private and public sector organisations. As Head of Corporate Accounts, Corinne has oversight of strategy and service delivery, aiming for continuous improvement and ensuring clients’ needs are fully met.

Corinne Taylor

Associates spotlight

Kate

Actor | Facilitator | Role player | Trainer | Coach

Kate works with a wide variety of clients, using individual coaching, group learning and interactive training to help organisations evolve and communicate together as effectively as possible

Kate

Ben

Facilitator | Role player | Trainer | Coach | Course Designer

With over 15 years of experience, Ben helps business professionals perform at their best under pressure. With expertise in change management, personal impact, presenting, networking, negotiating and challenging conversations, he provides vital feedback on what we say and how we say it.

Ben

Gigi

Facilitator | Role player | Trainer | Coach | Course Designer

Gigi brings authenticity to her work through her corporate background in retail, insurance, legal, and non-profit sectors. She is skilled in forum theatre, coaching, and feedback delivery, and her expertise spans behavioural development, staff appraisal, customer service, and performance review.