Crucial Conversations Workshop

Thank you for your interest in our Crucial Conversations workshop on 2nd December in London. Please complete the form below, which will then redirect you to our secure payment platform. 

Programme Overview

Is it right for me?

This course is designed for individuals who frequently engage in challenging or crucial conversations within professional settings. This could be with clients, colleagues, stakeholders, or team members.

Whether these interactions occur virtually or face-to-face, you should be eager to enhance your communication skills and confidence in managing difficult discussions effectively.

If you’re looking to develop strategies for navigating tough conversations, providing constructive feedback, and influencing outcomes positively, this course is a valuable opportunity for you.

What will the learning outcomes be?

Participants will gain insights into effective communication strategies through models like the Relationship Model and Thomas Kilman handling conflict model.

Through exploration of feedback models like the BEERS feedback model and Transactional Analysis, participants will learn to give and receive feedback constructively. 

The course will introduce participants to the Influencing Model, allowing them to explore push/pull techniques and understand different influencing styles. 

Utilising the Thomas Kilman handling conflict model, participants will identify their conflict resolution tendencies and learn strategies for managing conflicts effectively. 

Through interactive activities like role-playing and forum theatre, participants will have opportunities to apply the learned models and techniques in simulated scenarios relevant to their professional contexts. 

Delivery Style

Method

Experiential & interactive

Workshop elements

Role play – Frameworks – Forum theatre – Live scenarios – Breakout sessions

Duration

10:00 – 13:00

Coaching

Yes